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Tagging

With custom tagging, keep track of VIP members, banned patrons, staff, and much more. Custom tags for whatever suits your business. Add optional descriptions to keep security and staff up-to-date on why someone is tagged. Every time a tagged ID is scanned, the operator receives an alert displaying the tag and description.

Tagging

Making sure your bar, restaurant, or casino doesn’t exceed its maximum occupancy is extremely important because not only are you able to adhere to local laws, but you’re also keeping your customers safe in case of an emergency.

With an ID scanner by TokenWorks, keeping track of occupancy is easier than ever. By scanning an ID, the counter goes up by 1. You could also manually increase or decrease the number by tapping the buttons on-screen.

So, on top of verifying age and keeping an organized customer database, you’re also keeping an occupancy count while you’re scanning IDs.

customer tagging with an id scanner at a bar visual

For casinos, tag people requesting to be excluded from legalized gaming with “self-excluded” or “voluntarily excluded” to keep staff informed that he is not allowed in the casino. On the other hand, tag high-rollers as “VIP” and include their favorite drink or table in the notes for top-notch service.

If a patron starts a fight at your bar and club, tag them as “Banned” and be sure to include in the notes why – “started fight”. You can set a custom expiration date, such as 2 weeks, or have it remain indefinitely until the owner decides to let them back in. This is also an excellent feature for problem customers at your liquor store and convenience store.

Tag employees or friends with a custom tag like “staff member – cook” or “owner’s brother” to keep security informed on who’s who coming in and out of the business.

Members of your rewards program at your retail store can be tagged for your cashiers to quickly refer to, as well. If you’re running a special that expires in 3 weeks, set the tag to expire at that time to avoid any confusion.

Great customers that support your business consistently could be tagged and adding a note saying “great client – keep happy at all costs!” The customers will started to appreciate the extra mile your employees go for them and come back even more.

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