Dear Valued Customers and Partners,
After many years of serving as a trusted solution for streamlined ID scanning and data capture, we are announcing the official end-of-life (EOL) for the IDWedgeBT product. This decision was not made lightly and reflects our commitment to innovation and evolving customer needs.
Key Information:
- End of Sales:
- Effective January 30, 2025, IDWedgeBT will no longer be available for purchase.
- For those that were using IDWedgeBT in wired keyboard mode (the most popular option), our IDWedgeKB is a direct replacement with a lower cost.
- For those using IDWedgeBT as a Bluetooth device, we have reserved some stock for purchase by existing clients. For information, please email sales@tokenworks.com
- Continued Support:
- We will continue to offer technical support, repair service and firmware updates, including driver’s license parsing updates for the foreseeable future.
Why Are We Retiring IDWedgeBT?
- While IDWedgeBT has been a great way to automatically fill customer contact forms on mobile devices, the demand for this solution has declined as mobile applications have directly integrated camera based card scanner technology.
What Does This Mean for Current Users?
- If you currently use IDWedgeBT, it will continue to function as normal. We will continue to provide driver license parsing firmware updates
Our sales and support teams are here to guide you through this transition and help identify the best solution for your application and needs. Please don’t hesitate to reach out for a consultation or product demonstration.
We deeply appreciate your trust in IDWedgeBT over the years. It has been a privilege to support your businesses and projects with our technology. As we move forward, we remain committed to delivering innovative and reliable solutions for our customers.
For any questions or concerns about the EOL process or our new product offerings, please contact us at sales@tokenworks.com.
Thank you for being a valued part of our journey.
Sincerely,
Charles Cagliostro
President
TokenWorks, Inc